Food supplement - not a medicine. Sold by MARTIN STOYANOV, Sofia, Bulgaria.

Privacy Policy

Last updated:

This Privacy Policy explains how MARTIN STOYANOV ("we", "us", "our") collects, uses, and protects personal data when you visit martinstoyanov.bg or place an order for Ondana Focus Caps.

1. Information We Collect

Order form: When you submit an order request, we collect your name and phone number for the purpose of confirming and fulfilling your order.

Contact form: When you use our contact form, we collect your name, email address, and message.

Automatically collected data: Our servers and analytics tools may collect your IP address, browser type, pages visited, and referring URL. This data is collected in aggregate and is not used to identify individuals without consent.

Cookies: We use cookies as described in our Cookie Policy.

2. How We Use Your Information

We use your personal data to: process and confirm orders; respond to enquiries; improve our website; comply with legal obligations; and, where you have given consent, deliver relevant advertising.

3. Legal Basis for Processing (UK GDPR / GDPR Art. 6)

Contract performance (Art. 6(1)(b)): Processing your order and delivery details.

Legitimate interests (Art. 6(1)(f)): Improving our website and preventing fraud.

Consent (Art. 6(1)(a)): Analytics and marketing cookies, where you have accepted them via our cookie banner.

Legal obligation (Art. 6(1)(c)): Retaining transaction records as required by UK law.

4. Sharing of Information

We do not sell your personal data. We may share it with: delivery couriers (name and address for fulfilment); IT and hosting providers acting as data processors under contract; and public authorities where required by law.

5. Data Security

We use HTTPS encryption for all data transmitted via this website. Access to personal data is restricted to authorised staff only. We maintain organisational and technical measures to protect against unauthorised access or disclosure.

6. Your Rights

Under UK GDPR, you have the right to: access your personal data; rectify inaccurate data; request erasure; object to processing; request restriction of processing; and data portability. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by post at Wycliffe House, Water Lane, Wilmslow SK9 5AF.

To exercise any of these rights, contact us at [email protected].

7. International Data Transfers

Your data is processed and stored within the UK and European Economic Area. Where data is transferred outside the UK/EEA (for example, by Google Analytics), such transfers are governed by Standard Contractual Clauses or equivalent safeguards approved by the ICO.

8. Data Retention

Order data is retained for six years in line with UK tax and commercial law. Contact form messages are deleted within 12 months of resolution. Website analytics data is retained for up to 26 months.

9. Children's Privacy

This website is not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has submitted data to us, please contact us and we will delete it promptly.

10. Third-Party Services

This website may load resources from the following third parties, which may set cookies or collect data subject to their own privacy policies:

  • Google Ads conversion tracking: We may use Google Ads to measure the effectiveness of advertising. Google may set cookies including _gcl_au and _gcl_aw. This is subject to your cookie consent choices.
  • Google Analytics: We may use Google Analytics to understand traffic patterns. Google may set cookies including _ga and _gid. Subject to your cookie consent choices.
  • Google Maps: Our contact page embeds a Google Maps iframe to show our location. Google may collect data when this loads. See Google's privacy policy at policies.google.com/privacy.

All third-party marketing and analytics services are governed by our Consent Mode v2 implementation - they are only activated if you accept the relevant cookie categories.

11. Cookies

See our full Cookie Policy for details of which cookies are used and how to manage your preferences.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the site after an update constitutes acceptance of the revised policy.

13. Contact

MARTIN STOYANOV · Nikola Vaptsarov Blvd 53, 1407 Sofia, Bulgaria · [email protected] · +44 20 7946 0812